MyGuy Privacy Policy

Welcome to MyGuy, a global mentorship and connection platform empowering boys and men through mentorship, therapy, guidance, and community engagement.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, or other digital services (collectively, "the Platform").

By using the Platform, you consent to the practices described in this Policy. If you do not agree, please discontinue use immediately.

Who are We

MYGUY ("we", "us", "our") exists to create a safe, empowering space for boys and men to grow, heal, and connect. Our voice is the embodiment of the trusted, genuine person; firm yet kind, relatable yet wise, casual in delivery yet profound in substance. It balances empathy with encouragement, real talk with respect, and warmth with clarity.

Our services are accessible through:

• The Mentee App
• The Mentor Portal
• The Admin Portal
• The Website

We are committed to protecting your personal information and respecting your privacy.

Information we Collect

We collect personal and non-personal information to provide and improve our services.

a. Information You Provide

When you register, participate, or interact with the Platform, you may provide:

• Personal Identification Data: Name, email address, phone number, date of birth, gender, nationality.
• Profile Data: Bio, areas of interest, professional background (for mentors), mentorship goals (for mentees).
• Account Data: Username, password, and security preferences.
• Communication Data: Chat messages, feedback, session notes, and correspondence with mentors or admins.
• Transactional Data (Therapy sessions, etc.): Payment information, billing address, and transaction records (processed securely by third-party gateways).
• Support Data: Information you provide when you contact our support team.

b. Information Collected Automatically

When you use our app or website, we automatically collect:

• Device information (model, OS, unique device identifiers).
• Log data (IP address, browser type, access times, pages visited).
• Usage data (clicks, time spent, actions taken on the app).
• Cookies and similar technologies to enhance your experience.

c. Information from Third Parties

We may receive data from:

• Authentication services (Google, Apple, or social login).
• Analytics and marketing partners.
• Mentorship or educational partners (with your consent).

How We Use Your Information

We use your information to:

• Create and manage user accounts.
• Match mentors and mentees based on preferences and goals.
• Facilitate mentorship, therapy, and community interactions.
• Process payments and verify identities.
• Provide customer support and respond to inquiries.
• Improve our services and personalize experiences.
• Send updates, notifications, and relevant content (you can opt out anytime).
• Ensure compliance, security, and fraud prevention.

Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Consent: When you agree to data collection or marketing communication.
• Contractual necessity: To provide mentorship or administrative services.
• Legal Obligation: Where required by law or regulatory authorities.
• Legitimate Interest: For analytics, service improvement, and fraud prevention.

You may withdraw your consent at any time by contacting us (see Section 13).

How We Share Your Information

We never sell your data. However, we may share it with:

• Mentors and Mentees: To facilitate mentorship matches.
• Therapists or Counselors: For professional support (with your consent).
• Service Providers: Such as hosting, payment, analytics, and communication tools.
• Legal Authorities: When required to comply with laws, prevent fraud, or ensure safety.

All third parties are bound by confidentiality and data protection agreements.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described here or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data ("Right to be Forgotten").
• Restrict or object to certain processing activities.
• Withdraw consent at any time.

To exercise these rights, contact us at hello@myguy.me

Data Security

We implement strict organizational and technical measures to protect your data, including:

• Encryption of sensitive data during transmission and storage.
• Limited employee access based on roles.
• Regular security reviews and vulnerability checks.

While we take all reasonable precautions, no system is entirely secure, and we cannot guarantee absolute protection.

Children's Privacy

Our platform is intended for users aged 13 and above. If we discover that we have collected data from a child under 13 without verifiable parental consent, we will delete it promptly.

Cookies and Tracking Technologies

We use cookies and tracking tools to:

• Maintain sessions and user preferences.
• Understand user engagement and improve performance.
• Deliver personalized content.

You can manage cookies through your browser settings. Disabling them may limit functionality.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you through email or app alerts before major changes take effect.

Contact Us

For questions, data access requests, or privacy concerns, please contact us at:

• Email: hello@myguy.me
• Website: myguy.me

Governing Law

This Privacy Policy is governed by applicable data protection law(s) Nigeria Data Protection Regulation (NDPR), and other international privacy frameworks where our users reside.

Copyright Notice

Copyright © (2025) (MyGuy). All rights reserved. All content, materials, design elements, logos, trademarks, graphics, text, and software on this platform are the exclusive property of MyGuy and are protected under applicable copyright and intellectual property laws.

No part of this application, website, or content may be reproduced, distributed, modified, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without prior written permission from MyGuy.

Unauthorized use of any materials appearing on this platform may violate copyright, trademark, and other applicable laws and could result in civil or criminal penalties.

Intellectual Property Rights

All intellectual property rights in the MyGuy platform including its code, design, trademarks, user interface, graphics, and content are owned or lawfully licensed to MyGuy.

Users are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal and educational purposes only. This license does not grant permission to copy, modify, distribute, sell, or exploit any part of the platform for commercial purposes without express written consent.

Any feedback, suggestions, or ideas you submit may be used by MyGuy to improve the platform, and by submitting such feedback, you grant us a royalty-free, worldwide, perpetual license to use and incorporate it.